Heartland Natural Gas’s methodology to analyzing a natural gas management solution begins with the preferred method of communication which is a face-to-face meeting. The proven value of this method is to gain a deep knowledge of the client’s unique energy needs and goals. The process starts by understanding a client’s specific usage patterns. Keys to understanding what moves gas consumption is a mix of the following: gas hardware units (HVAC, boilers, ovens, NGV vehicles, co-generation), the facilities relation to temperature changes, business and sales cycles, etc.
Customer’s Profile continued
This consumption understanding needs to be balanced with the client’s specific risk appetite to manage and mitigate any potential situations. Elements crucial to diagnosing a client’s risk appetite include but are not limited to the following: budgets, cash flow, contracts (price & term), raw material procurement strategies, market positioning, and public relations. As one can surmise, this is an extremely dynamic and volatile balance that needs to be maintained through high level of communication between Heartland Natural Gas and the client.